Buckingham Luxury Vacation Rentals/Opulent Vacations is a full service property management company located in Lake Tahoe, specializing in luxury. With over fifteen years in the property management industry, we have listened closely over the years to the needs, requests and questions of both guests and owners to become the company we are today.
Job Description:
Property Host
Position Objective: The Property Host ensures that every home is ready to receive Guests at arrival.
Location: Incline Village, Crystal Bay, Truckee
Position Duties (including but not limited to):
Pre-Arrival Inspections:
- Complete checklist and notate maintenance and/or housekeeping deficiencies.
- Submit Field Report emails.
Check-in Service:
- Meet and greet Guests at homes at the scheduled check-in time, if applicable.
- Perform a complete walk through of home with Guests explaining A/V system, pool and spa operations, internet connectivity, etc.
- Answer questions and offer assistance when needed.
Post-Departure Inspections:
- Complete checklist and notate any damages or problems.
- Submit Field Report emails.
In-House Guest Satisfaction:
- Resolve and/or escalate any service gaps.
- Submit Field Report emails.
Inventory:
- Inventory required home inventory items.
Manage Service Provider Relations:
- Maintain and nurture current service provider relationships.
- Research and integrate new service providers as needed.
- Manage referral fee agreements.
Special Projects:
- Organize, lead and help execute company projects that may fall outside the scope of regular duties.
Qualifications:
- High school diploma
- Local North Lake Tahoe knowledge
- Good written and verbal communication skills
- Ability to work nights and weekends.
- Valid driver’s license
- Hospitality experience preferred.
$18 – $20 per hour, DOE
Part-Time, Seasonal Position with Opportunities to move to Full-Time
Send Resumes to tahoe@opulenvacations.com